Hear What Our Customers Have to Say About Land Rover of Naperville in Naperville, IL

"Nick Saccotelli made my very first big girl purchase experience better than I could have imagined."

Nick Saccotelli made my very first "big girl purchase" experience better than I could have imagined. Speaking frankly here, a lot of car salesmen can be quote "a little sleazy." We've all had them. Nick was different. He never made me feel rushed or feel bad if I didn't buy something and he didn't make me feel like "if you don't buy this now, then tough luck, your loss." He didn't speak to us like he was a salesman just trying to meet his quota, but just a normal guy who has a love for cars. My fiance and I were shopping around for my new car for months. While he did most of the research, it was him who discovered Jaguar Land Rover of Naperville and first got in contact with Nick. Right away, Nick was very easy to keep in contact with and he let us know which cars were available etc... One of the Range Rovers I was interested in just got sold a few hours before we came, and Nick was considerate enough to call and let us know right away. When I first met Nick, I actually went the morning of my optometry school graduation. We had our appointment at 9:00am and my graduation was at noon. Little did I know I was going to be buying a car that morning, but that ended up happening. However, due to the time constraint and Nick being so understanding, he still did not make me feel rushed and that I "had to buy that car right then or else it'll be gone." I was able to put a deposit down to hold the car until Monday, which was when I was able to fill out the rest of the paperwork. He knew how much I loved and wanted that car, and he made it happen. I ended up walking out with purchasing my very first "big girl purchase". A 2014 Range Rover Sport Autobiography. Nick sold me. Originally I was a little apprehensive about buying an older car, but he assured me that this car was TOP OF THE LINE. And that the price was right. You couldn't beat it. It drives beautifully and it only had 24,000 miles and no history of accidents or damage. It's been almost 2 months now and I am absolutely in love with my new Rover, and Nick has absolutely gained my fiance and I as long time customers. I would recommend him to anyone. You will not be disappointed and you will NOT feel pressured. Definitely already looking forward to my future car purchases in the next few years!
Michelle Skowron, Google

"This is our third vehicle from Land Rover Naperville"

This is our third vehicle form Land Rover Naperville and my extended family has purchased at least 10 cars over the years from the Patrick dealership family. The great thing about Patrick is that you deal with the same people running the dealership year after year. Daniel Loose the sales manager is wonderful to work with and our salesperson Roy Smith was excellent and knowledgeable. The whole team is very professional and they made a great deal on a car that was exactly what my wife wanted. If you are shopping for any brand of car in the Patrick dealership group, you must visit Patrick before buying!!!
Cayman Racer 229, Google

"Debra, Wheaton, IL, Cars.com"

"I have been a customer of Land Rover Jaguar for over 8 years and have NEVER been disappointed with my experience. I am greeted with a smile and a "how are you" when I arrive. I used to hate taking my cars in for repair since I felt intimidated by the Service Advisors, not to mention not knowing a thing about cars. That scenario doesn't exist at this dealership! I have never been mislead as to the work I need on my Land Rover Sport. They are always willing to talk to my husband and explain. As a matter of fact, I told my husband that when we retire and move, I am still buying my car from them! I am afraid to go anywhere else!!!"
Cars.com

"Chuck L., DealerRater"

"Chris Peterson is very knowledgeable and helpful which made for a great car buying experience! We would definitely recommend Chris and this dealership to anyone interested!"
DealerRater

"Best Deal We Desired!"

Roy was very attentive and worked very hard to get us the car and best deal we desired!
Tinisha Dorsey, Google

"Natalia E., Aurora, IL, Yelp"

"I have purchased three cars from the Jaguar and Land Rover dealership so far. I can't stress enough how welcomed and respected I feel when I come to the dealership, my answers and concerns are always answered there. Sharing my personal experience, I had no idea which car I initially wanted to buy when purchasing my third vehicle there, but short enough with the help of their general manager Dan, I was able to find the car of my dreams. He made it possible to find a car that matched with all of my requirements and desires. I have been driving my Mercedes Benz and I could not have been any happier with it. Definitely coming back when it's time for the next upgrade."
Yelp

"Irina S., Yelp"

"I've been very happy with service  , provided by the sales department.  I just purchased  Range Rover last month and in love with it. The staff was helpful,  professional,  gave me a good deal! Highly recommend  this dealership."
Yelp

"JSIL888, DealerRater"

"I live downtown Chicago and not far from another Land Rover dealership in Chicago I contacted Patrick Jaguar in Naperville last year for a new Jaguar that was priced the best out there. I was immediately treated with amazing customer service from Christopher Peterson .He treated me like a friend and didn't once try to sell me something I wasn't interested in. Christopher Peterson was great with email and phone follow up and always checked on how the vehicle was doing. That being said I contacted Chris again to see if he can find me a pre driven Range Rover Sport not only did he find me one offsite and purchased it and he made sure it was at the dealer under my time line since I was leaving out of town. I drove out to Chris and he was waiting at the door for me and I was able to purchase the vehicle within 45 mins. There is more than one reason I drove past 3 Rover dealers to get to Chris. By far the best service I have seen in a long time. For sure, I will make another purchase from him. Christopher understands the consumer has a lot of options; no offense but cars and car dealers are interchangeable these days. It's the level of service and a dealer actually treating you like a true customer. This dealership said more thank you's in 45 minutes than most dealers probably say all day. The dealer and Christopher "get it". Go receive a level of service and "value for price" like it was 20 years ago........ "
DealerRater

"Rochelle P., Yelp, 5 Stars"

"Smooth transaction and great team of people at the Land Rover of Naperville. After a horrible experience at the Hinsdale Land Rover, I contacted the Naperville Land Rover and was lucky to have met Nick Saccotelli. He made the whole process a breeze and was extremely accommodating to my schedule. I can't say enough for making this a great experience."
Yelp

"Bethany S., Google, 5 Stars"

"Tony and his team are top notch! They provide a pleasant and professional experience! I wouldn't recommend going anywhere else to get your Jaguar or Land Rover serviced!"
Google

"Mike A., Google, 5 Stars"

"After buying my car we had a little hiccup but the GM Mr. John Karoumi reached out to me and help me smooth things over. But I recently need minor service to my vehicle and the service department were outstanding, it did take longer then I expected but they accommodated my busy schedule and drop my car off to me. I must say I really Appreciated that. Thank you very much."
Google

"05/05/2020, Jeff L., Google, 5 Stars"

"I was in the dealership 2 years ago. I worked with Philip Merza and had a test drive. He did not push me to buy. I went there again last week. Bill Benjiamin asked what I wanted and quickly setup another test drive for me. I ended up working with both Phil and Bill. We worked out a deal like friends, no hassles, no push. We did not wait long to sign the contract. Everything is perfect. Thanks Bill and Phil."
Google

"05/04/2020, Joan O., Google, 5 Stars"

"Always wanted a Land Rover and I finally got one! My salesman was Nick and he made the buying process super easy, even in this pandemic state we are in. The actual signing process took place in my new car, I was in the front, Nick in the back with gloves and a mask on. Took less than 30 minutes!"
Google

"Their service will have me coming back in the future."

Nick S. went above and beyond his duties to make my buying experience the best as possible. It is my first Land Rover vehicle and I feel that their service will have me coming back in the future.
Kyle Boyer, Google

"The Range Rover is stunning and I am glad I bought from this dealership."

We picked up a used Range Rover from Land Rover of Naperville Recently. I am the type of person where customer service can make or break a deal. Roy, a sales person, was very good throughout the process of buying. I would recommend anyone who visits to seek out Roy who was very attentive throughout the multiple visits my wife and made to Land Rover of Naperville. The Range Rover is stunning and I am glad I bought from this dealership.
Yunus Khan, Google

Contact

Land Rover of Naperville

1559 W Ogden Avenue
Directions Naperville, IL 60540

  • Sales: 630-413-0693
  • Service: 630-413-0694
  • Parts: (630) 413-0695

Sales Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30AM - 5:30PM
  • Tuesday 7:30AM - 5:30PM
  • Wednesday 7:30AM - 5:30PM
  • Thursday 7:30AM - 5:30PM
  • Friday 7:30AM - 5:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

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